Privacy Policy

1. Who We Are

Impira Tech (Pty) Ltd is a South African training and education business focused on skills development and BPO-related training programmes.

We are responsible for how your personal information is collected and used when you interact with our website or services.

2. Information We Collect

We may collect the following information when you submit forms or contact us:

• Full name
• Email address
• Phone number
• WhatsApp number
• Course application details
• Partner enquiry information
• General enquiry details
• Any additional information you choose to provide

3. How We Collect Information

We collect information directly from you when you:

• Submit a course application
• Submit a partner enquiry
• Submit a contact form
• Contact us via email or WhatsApp

4. How We Use Your Information

We use your information to:

• Respond to enquiries
• Process applications
• Contact you about your interest in our programmes
• Provide support and updates
• Manage partnerships
• Improve our services
• Meet legal obligations

5. WhatsApp Communication

If you provide your phone or WhatsApp number, we may contact you via WhatsApp regarding your enquiry, application, or related services.

We will only use WhatsApp communication where it is relevant to your interaction with us.

You may request that we stop contacting you via WhatsApp at any time.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, manage communications, or support our business operations.

We may also share information if required by law.

7. Data Storage and Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access.

Your data may be stored using secure third-party systems, including cloud-based services.

8. Data Retention

We keep personal information only as long as necessary for the purpose it was collected, or as required by law.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request that we stop contacting you

10. Cookies and Website Data

Our website may collect basic technical data such as browser or device information to improve performance and security.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.