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Impira Academy April 2026 Cohort
Apply for April Intake

BPO Skills Accelerator • April 2026

Train. Deploy. Launch your career.

The BPO Skills Accelerator in partnership with the College of Cape Town.

A 16-week programme that prepares you for real international customer support work — including live commercial experience on a working operations floor.

This is where potential becomes commercial experience.

Apply for April Intake View Programme Details
Limited to 100 seats • No prior experience required
100 Seats Only 16 Weeks Live Deployment at CBO Hybrid Schedule

Industry insight

South Africa doesn’t have a training problem.
It has a deployment problem.

Many programmes teach theory. Few provide real commercial exposure. Impira bridges that gap by combining structured training with live deployment on a real operations floor.

“South Africa doesn’t lack talent. It lacks structured commercial exposure.”

— Rhidaa Omar, Senior BPO Analyst

How the programme works

How the Programme Works

This is a structured 16-week journey designed to move you from beginner to job-ready.

Phase 1 — Training (Weeks 1–8)

You’ll learn the systems, tools, and communication skills used by real international customer support teams.

Phase 2 — Live Deployment (Weeks 9–16)

You’ll work on a real commercial floor at CBO, handling live campaigns and gaining verified work experience for your CV.

This is not simulated practice — it’s real exposure to the industry.

Value + earning potential

The Only Programme That Pays You Back

Most colleges take your money. This programme gives you the opportunity to earn during deployment.

Built to pay you back.

Simple. Transparent. Built around real commercial exposure.

100 seats only (April 2026) Selection-based

We cover 83%

Through industry partnerships, 83% of the programme cost is subsidised.

Commercial value: R35,000

You pay R5,999

Secure your seat with a once-off fee.

Payment plans available from R1,500 deposit.

You earn it back

During your 8-week live deployment at CBO, top-performing learners may earn R2,000 – R10,000+ in commissions — potentially covering the full fee.

Earning is performance-based (not guaranteed).
Secure Your Seat
Reminder: 100 seats • April 2026 intake • Selection-based

Hybrid format

Your Weekly Schedule

This programme is designed to reflect how modern customer-support teams operate.

2 Days On Campus

Attend in-person training sessions at College of Cape Town (Gardens Campus).

3 Days Remote

Complete structured learning modules and drills from home on a consistent schedule.

This hybrid format builds discipline and the habits required in international remote roles.

Outcomes

What You Walk Away With

This isn’t just a course. It’s preparation for real work in the BPO industry.

Career outcome

Where You’ll Be in 16 Weeks

You won’t finish this programme as a student. You’ll finish with real experience in the industry.

You won’t introduce yourself as a student.
You’ll introduce yourself as an International Customer Support Agent.

Your CV will show

  • Role: International Customer Support Agent
  • Experience: 2 Months Live Commercial Operations at CBO
  • Skills: CRM systems, global compliance basics, professional workplace communication
  • References: Performance verified by operations managers
This puts you ahead of entry-level applicants with no industry exposure.

Partnership

Delivered in Partnership

This programme brings education and industry together.

College of Cape Town — Training venue and academic partner
CBO — Commercial operations partner
CGES — Strategic industry partner
TOT Media — Communications and marketing partner
College of Cape Town (logo) CBO (logo) CGES (logo) TOT Media (logo)

Your commitment

Your Commitment

This is a structured 16-week programme designed to prepare you for employment.

R5,999 once-off

100 seats only
This covers your training, deployment support, and access to the full programme.

Apply

Apply for April Intake

Keep it simple. We collect full details later.

I confirm I can commit to 16 structured weeks.
WhatsApp number + payment link can be added once confirmed. No countdown timers. Selection-based intake.

Final call

100 Seats. One Opportunity.

If you’re serious about building experience and starting your career in the BPO industry, apply now for the April intake.

Applications close once 100 seats are filled. No waiting list.

Apply for April Intake View Payback Section
100 Seats Only R5,999 once-off 16 weeks Live deployment
Apply for April Intake